Estimated standard delivery 2-3 business days
A go-to spot for playing, relaxing, climbing and scratching – this PawHut cat tree has everything your pet desires. For scratching and digging, they can sink their claws into the sisal posts and pad, deterring them from using furniture. The hanging toy balls are for when they're feeling playful, whilst the perch and bed, covered in soft plush, are cosy spots for resting. Finished with a particle board frame, it stays strong and stable; a safe and comfortable space for cats to enjoy.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
When you place an order, a delivery estimate is available for all our items on the product page: you can check it before placing an order. Click for further details on shipping-policy.
Once your order has been dispatched, we will send you an email with a tracking number to track your parcel(s). From there, you can ‘Track your order' to get the most recent updates on the status of the delivery for your item(s).